{"id":13,"date":"2025-11-05T12:20:20","date_gmt":"2025-11-05T12:20:20","guid":{"rendered":"https:\/\/shop.fahadabdullah.com\/?page_id=13"},"modified":"2025-11-11T12:36:10","modified_gmt":"2025-11-11T12:36:10","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/closetocolors.com\/?page_id=13","title":{"rendered":"Refund, Return & Exchange Policy"},"content":{"rendered":"\n

Refund, Return & Exchange Policy
Returns & Refunds policy:<\/p>\n\n\n\n

Return and Refund is not available in Shelai. Only exchange is possible.<\/p>\n\n\n\n

Conditions for Exchange:<\/p>\n\n\n\n

In order for the goods to be eligible for a return, please make sure that:<\/p>\n\n\n\n

    \n
  1. The exchange policy isn’t valid for discounted products. (Applicable for Online and Outlet Purchase)<\/li>\n\n\n\n
  2. We will provide 3 days exchange facility with the catalog products. (From the Purchased date)<\/li>\n\n\n\n
  3. If you face any issue with the delivery or the online purchased products, please contact our Facebook page or hotline number.<\/li>\n\n\n\n
  4. Please check the product in front of the delivery man. Any sort of complaint after the successful delivery won’t be accepted.<\/li>\n\n\n\n
  5. One time Exchange Facility will be provided with the products valid for exchange!<\/li>\n\n\n\n
  6. If the product costs more than the exchanged one, you have to adjust the extra money with any other products.<\/li>\n\n\n\n
  7. Product purchased from one branch branch can’t be purchased in another.<\/li>\n\n\n\n
  8. Online orders will be exchanged through online and the showroom purchased in showroom.<\/li>\n\n\n\n
  9. Women’s wear can’t be exchanged with men’s and Men’s can’t be with women’s!<\/li>\n<\/ol>\n\n\n\n

    Returning Goods<\/p>\n\n\n\n

    You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:<\/p>\n\n\n\n

    H#35, R#07, Block#G, Banani, Dhaka, Bangladesh<\/p>\n\n\n\n

    We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.<\/p>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    Refund, Return & Exchange PolicyReturns & Refunds policy: Return and Refund is not available in Shelai. Only exchange is possible.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/closetocolors.com\/index.php?rest_route=\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/closetocolors.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/closetocolors.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/closetocolors.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/closetocolors.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13"}],"version-history":[{"count":2,"href":"https:\/\/closetocolors.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":28279,"href":"https:\/\/closetocolors.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions\/28279"}],"wp:attachment":[{"href":"https:\/\/closetocolors.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}